When you travel, which airline carrier do you choose? Some of you may say Air Canada, as would I, especially since it’s our national carrier. But there have been allegations that have surfaced which are not so nice to hear. In order to improve their customer service, apparently Air Canada forced their flight attendants to go through personal harassment and discrimination. Employees had to perform a model walk which they could only pass or fail on. (I know many of you would be able to complete a fantastic model walk, especially Paanini and Rohan!) You might be thinking, those aisles in an airplane are so narrow, why would they be needing to do that for? Well it does not end there! Apparently managers lined up flight attendants and critiqued their nails and makeup. In a formal complaint given to the Canadian Human Rights Commission, flight attendants “were subjected to degrading and discriminatory comments,” like “eyes were too small” and skin colour was “too white.”
The complaint also spoke about an updated handbook (a book for employees to reference for help / information) which gave extensive makeup advice for female employees. and advice on how to apply lipstick and how to emphasise their eyebrows. Air Canada has responded by saying that, “we have zero tolerance for discrimination or harassment.”
So now it’s your time to weigh in. Do you think that if these allegations are true, that Air Canada went too far in assessing its flight attendant’s appearances? Or is it their company and they should be able to give feedback on how they would like their employees to look like? Take a moment to think about a potential job that you would like to have in the future. Is there a dress code for this job? (For example, when I worked at Starbucks, I had to wear black – yes, Jhanine loves that lol. I could not wear nail polish or have my hair out. I also had to wear an apron.) Do you think that this is fair or you should be able to dress and wear whatever you would like? Or, perhaps you support something in-between? Be sure to respond to all of these questions in your detailed response of 15-20 sentences!